NICE Awards Bell Integration Implementation Partner of the Year for CX Innovation and AI-Led Transformation

• PR Newswire

LONDON, April 2, 2026 /PRNewswire/ -- Bell Integration has been awarded Implementation Partner of the Year by NICE, recognising exceptional contributions to expanding the global adoption of CXone Mpower, NICE's AI-driven customer service platform.

Bell Integration is a .

Winners are selected for their expertise, demonstrated through advanced certifications, and their ability to deliver innovative, high-impact solutions.

– Faisal Abbasi, AI & Data Executive Director, Bell IntegrationWith more than 350 AI practitioners, Bell brings extensive experience in accelerating business transformation through intelligent, scalable AI solutions, including agentic AI and orchestration. This expertise enables us to fully understand and deliver the value of the NiCE Cognigy solutions. – Erika Sullivan-Pond, Partner Manager, Bell Integration.Bell Integration looks forward to continuing our partnership with NiCE in 2026 and beyond and remains committed to helping organisations transform their customer experience through the powerful combination of Bell's AI, and NICE's CXone, expertise.Founded in 1995, Bell Integration is an IT services, system integrator & consulting business specialising in Cloud, Data Centre Migration, and AI. With a presence across key international markets and a workforce of over 1000 people globally, including 350 AI specialists, Bell supports the full IT life cycle – from technology provision and strategic consulting to project delivery, managed services, and asset retirement.Bell Integration is trusted by many global finance, Telcos, government and public sector organisations to ensure their IT services and infrastructure are always available, scalable, sustainable, and resilient.

Finola Sloyan, Public Relations consultant | E

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